Articles on: Feedomix

How does the Diagnostics section work in Feedomix?

How Does Diagnostics Work?


Diagnostics helps you identify product and feed issues and review product approval statuses from Google Merchant Center.


It provides:


  • Diagnostics Summary
  • Top Warning Categories
  • Affected Products
  • Merchant Center Products


Diagnostics helps you understand the current state of your feed, identify products that may require changes, review Google Merchant Center product statuses, and resolve product issues.


Diagnostics Summary



The Diagnostics Summary provides an overview of the current feed and the latest generation result.


The summary displays:


  • Latest Result
  • Active Products
  • Excluded Products
  • Store Timezone


Latest Result


Shows the status of the most recent feed-generation process.


Possible states include:


  • Successful
  • Failed
  • In Progress
  • No Recent Run


Active Products


Shows the number of products currently included for feed processing.


Excluded Products


Shows the number of products excluded from the feed based on the project configuration or feed settings.


Store Timezone


Displays the timezone associated with your Shopify store.


The displayed timezone helps you understand the date and time information shown in Feedomix.


Top Warning Categories



Top Warning Categories highlights common issues found during feed processing.


The section can display:


  • Issue
  • Count
  • Suggested Action
  • View


Issue


Shows the type of warning detected during feed processing.


Count


Shows how many products are affected by the selected issue.


Suggested Action


Provides guidance about what should be changed to address the issue.


View


Click View to open the affected products.


The Products with Issues page displays the products related to the selected warning.


Issue: Missing Product Image


What It Means


The product or variant does not have the required image.


A missing product image can prevent the product from having complete information in the generated feed.


Suggested Action


Add a primary product image or a variant image in Shopify.


How to Fix


  1. Open the affected product in Shopify.
  2. Add the required product or variant image.
  3. Save the product.
  4. Return to Feedomix.
  5. Generate or sync the feed again.
  6. Review Diagnostics to check the updated result.


Issue: Title Is Too Short


What It Means


The product title does not contain enough descriptive information.


A clear product title helps provide more useful information about the product in the feed.


Suggested Action


Update the product title with useful product information.


Depending on the product, this can include:


  • Brand
  • Product type
  • Color
  • Size
  • Model
  • Variant information


How to Fix


  1. Open the affected product in Shopify.
  2. Update the product title.
  3. Save the product.
  4. Return to Feedomix.
  5. Generate the feed again.
  6. Review Diagnostics to check the updated result.


Issue: Missing Product Description


What It Means


The product does not have a description.


A product description provides additional information about the product and helps keep the product feed complete.


Suggested Action


Add a product description in Shopify.


How to Fix


  1. Open the affected product in Shopify.
  2. Add the product description.
  3. Save the product.
  4. Return to Feedomix.
  5. Generate the feed again.
  6. Review Diagnostics to check the updated result.


Issue: Extra Spaces in Title


What It Means


The product title contains unnecessary extra spaces.


Extra spaces can make product titles less consistent and may affect the quality of the generated feed.


Suggested Action


Remove unnecessary spaces from the product title.


How to Fix


  1. Open the affected product in Shopify.
  2. Update the product title and remove unnecessary spaces.
  3. Save the product.
  4. Return to Feedomix.
  5. Generate the feed again.
  6. Review Diagnostics to check the updated result.


How to View Affected Products


When a warning appears under Top Warning Categories:


  1. Open Diagnostics for the required feed project.
  2. Locate the warning category.
  3. Review the issue count and suggested action.
  4. Click View.
  5. Review the affected products on the Products with Issues page.


The affected products table can include:


  • Product
  • Variant
  • Issue
  • Suggested Action
  • Action


Product


Displays the affected product name and product image thumbnail.


Variant


Shows the affected product variant, when applicable.


Issue


Displays the issue identified for the product.


Suggested Action


Explains what needs to be corrected.


Action


Provides a Fix Now link to open the relevant Shopify product page or Google Merchant Center page, depending on the issue.


How to Fix an Affected Product


When a product issue is identified:


  1. Open the affected products list using View.
  2. Locate the product that requires attention.
  3. Review the issue and suggested action.
  4. Click Fix Now.
  5. Open the relevant Shopify product page or Google Merchant Center page.
  6. Make the required corrections.
  7. Save your changes.
  8. Return to Feedomix.
  9. Generate or sync the feed again when required.
  10. Review Diagnostics to check the updated result.


Merchant Center Products



The Merchant Center Products section displays products sent to Google Merchant Center and their current approval statuses.


Products may take some time to appear here after they are sent to Google Merchant Center.


The section includes:


  • Product / Variant
  • Status
  • Google Merchant Center Issues
  • Needs Attention
  • Search Products
  • Filter Products
  • Refresh
  • Pagination


Product / Variant


Displays the product name, variant information, and SKU.


Status


Shows the product approval status in Google Merchant Center.


Possible statuses include:


  • Approved
  • Disapproved
  • Pending


Approved: The product has been approved by Google Merchant Center.


Disapproved: The product has been disapproved and requires attention.


Pending: The product is still being reviewed or processed by Google Merchant Center.


Google Merchant Center Issues


Displays the number of issues associated with the product.


For example, 1 Issue indicates that one issue has been identified for the product.


Needs Attention


Click the Needs attention icon to open the product details in Google Merchant Center.


You can review the issue information and follow Google's recommendations to resolve the problem.


How to Search for a Product


Use the Search products field to find a specific product.


  1. Open the Diagnostics page.
  2. Locate the Merchant Center Products section.
  3. Click the Search products field.
  4. Enter the product title.
  5. Review the matching results.


This option helps you locate a product without manually checking the entire product list.


How to Filter Products


Use the Filter products dropdown to narrow down the displayed products.


  1. Open the Diagnostics page.
  2. Locate the Merchant Center Products section.
  3. Click the Filter products dropdown.
  4. Select an available filter.
  5. Review the matching products.


The default option shown is All products.


Filtering helps you focus on the products you want to review.


How to Review Product Issues in Google Merchant Center


When a product has issues, Feedomix displays the issue count in the Google Merchant Center Issues column.


To review the issue:


  1. Open the Diagnostics page.
  2. Locate the affected product in Merchant Center Products.
  3. Check its approval status and issue count.
  4. Click the Needs attention icon.
  5. Review the product details and issue information in Google Merchant Center.
  6. Follow Google's recommendations to resolve the issue.


Some issues require changes in Shopify, while others may need to be resolved in Google Merchant Center.


How to Refresh Merchant Center Product Information


Use the Refresh button to request updated product information from Google Merchant Center.


  1. Open the Diagnostics page.
  2. Locate the Merchant Center Products section.
  3. Click Refresh.
  4. Review the updated product statuses and issue information when available.


Refreshing requests the latest available information from Google Merchant Center. Updates may take some time to appear.


How to Navigate Between Product Pages


If the product list contains more products than can be displayed on one page, Feedomix displays pagination controls below the table.


Use:


  • Next arrow: Move to the next page.
  • Previous arrow: Return to the previous page.
  • Product range: Shows how many products are currently displayed and the total number of available products.


For example, 1–20 of 27 means the first 20 products out of 27 are displayed.


How to Use Diagnostics


  1. Open Feed Projects.
  2. Open Diagnostics for the required project.
  3. Review the Diagnostics Summary.
  4. Check Top Warning Categories.
  5. Identify the warning and the number of affected products.
  6. Click View.
  7. Review the affected products.
  8. Follow the Suggested Action.
  9. Click Fix Now to open the relevant platform.
  10. Correct the product information and save the changes.
  11. Return to Diagnostics.
  12. Review Merchant Center Products.
  13. Search or filter products when required.
  14. Check product statuses and issue counts.
  15. Use Needs attention to review issues in Google Merchant Center.
  16. Click Refresh to request updated product information.
  17. Review the updated Diagnostics information.


What Happens After Fixing an Issue?


After correcting a product issue in Shopify or Google Merchant Center, the updated information needs to be processed before it appears in Feedomix.


The general process is:


Fix Product → Save Changes → Generate or Sync Feed → Google Merchant Center Processing → Refresh Product Information → Review Diagnostics


The next Diagnostics result can be used to check whether the affected product is still included in the warning category or whether its Google Merchant Center status has changed.


Important Notes


  • Products may take some time to appear in Merchant Center Products after they are sent to Google Merchant Center.
  • Google Merchant Center approval statuses may not update immediately after a feed run.
  • A successful feed generation does not guarantee that every product will be approved by Google.
  • Google Merchant Center must be connected to Feedomix to retrieve Google product issues and approval statuses.
  • For XML feeds, ensure the generated XML feed has been imported into Google Merchant Center before expecting product statuses.
  • Products can have multiple issues that require separate corrections.
  • Fixing a Shopify product issue may require the feed to be regenerated or synced before the update reaches Google Merchant Center.
  • Google determines the final product approval status.
  • Clicking Refresh requests updated information but does not force Google to complete product processing.
  • The displayed product information depends on the latest information available from Google Merchant Center.

Updated on: 05/11/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!