FAQs - Feedomix app

• What is Feedomix?

Feedomix is a Shopify app that helps merchants create, manage, optimize, and synchronize product feeds with Google Merchant Center.

• Do I need to complete the Feed Setup Guide?

Yes. Completing the Feed Setup Guide helps verify your store and prevents feed approval and synchronization issues with Google Merchant Center.

• How do I create my first Feed Project?

Open the Feed Projects section, click Create Project, enter a feed title, select a channel, complete the market and schedule setup, and click Create Project.

• How do I generate a feed manually?

Open your feed project and click Generate Feed Now to immediately start feed generation and synchronization.

• What do the feed generation statuses mean?

During feed generation, the status may display:

1. Idle
2. Preparing
3. Syncing Products
4. Completed

These statuses show the current progress of the feed generation process.

• What is the Diagnostics page used for?

The Diagnostics page helps identify feed issues, synchronization problems, product warnings, and affected products. It also provides suggested actions to resolve issues.

• What happens when I click the Count value in Top Warning Categories?

Clicking the Count value opens the Issue Product page, where you can view affected products, review issue details, and resolve the issue in Shopify before generating the feed again.

• Why don't products appear on the Product Attributes page?

Products appear only after they have been successfully synchronized with Google Merchant Center. Resolve any Diagnostics issues and generate the feed again if products are missing.

• Why aren't my Product Attribute changes reflected in Google Merchant Center?

After updating Product Attributes in Feedomix, generate the feed again. If the same attribute has already been edited directly in Google Merchant Center, Feedomix may not overwrite that value.

• What are Google Custom Labels used for?

Google Custom Labels help organize products for Google Shopping campaigns using labels such as Best Seller, New Arrival, Clearance, and Holiday Sale.

• Why aren't my Google Custom Label changes updating?

After saving your custom labels, generate the feed again. Changes made directly in Google Merchant Center may not be overwritten by Feedomix.

• Why are my products approved but not visible on Google Shopping?

Product approval does not guarantee visibility. Visibility depends on campaign settings, search relevance, product competitiveness, and Google's display algorithms.

• Why is my feed not updating?

Your feed may not update because:

1. Feed generation is still processing.
2. Product data contains errors.
3. Feed configuration is incomplete.
4. Synchronization is temporarily delayed.
5. Check the Diagnostics page for more details.

• Do I need a subscription plan to use Feedomix?

Yes. An active subscription plan is required to generate feeds, synchronize products, manage feed projects, and access Diagnostics and other app features.

• How can I contact the Feedomix support team?

If you need assistance, contact our support team through the in-app support chat or email support@makeprosimp.com. Our team can help with setup, feed generation, synchronization, diagnostics, product attributes, and Google Merchant Center integration.

Updated on: 29/07/2026