FAQs

  • What is Cart Notification feature?

    Cart Notification feature will display notifications as and when somebody adds a product to their cart in your website. So if your website doesn’t have any sales/orders, Cart Notification feature will help you to make your website looks busy and it’s another social proof.

  • How does Sales Notifications & Cart Notifications increase my sales?

    Sites who have Sales Notifications & Cart Notifications turned on typically see a 6% to 8% increase in conversion for traffic on the page. This is attributed to quickly showing the potential buyer trust of your site and allowing them to see popular products purchased in real time and motivate them to order the same.

  • Why my Sales Notifications are not showing?

    Well, There may be one of below reason.

    1. You have disabled Sales Notification app.
    2. It may be because you have recently created a new store which doesn’t have any orders yet. So we suggest you should wait until you receive one or more orders and Sales Notification app will start showing pop-ups automatically ๐Ÿ™‚

  • What if I don’t have enough orders in my store?

    No Problem, You are always able to show repeated products for the same orders on Sales Notification by enabling “Display same products”. If you want then just hide time ago part so your customers will see repeat products for the same orders with no time. You can also use the “Cart Notification” feature to create Sales Notifications for add to cart events.

  • How do I know if Sales Notifications & Cart Notifications are working for me?

    There have been many studies show that humans like to mimic other human’s behavior. Sales Notifications & Cart Notifications offers a unique glance into what other users are doing that can provide the confidence and motivation to purchase from your site. A good way to compare the effective conversion rate increase would be an A/B test of 15 days running Sales Notification app and 15 days without Sales Notification app to see what conversions have increased.

  • Can I create my own a custom notifications with Sales Notification app?

    As per Shopify’s new partner policies, we do not allow the creation of custom sales notifications on your site/store. All Sales Notification apps must adhere to this strict standard set by Shopify.

  • Is it possible to add offline manual orders? Will Sales Notification consider offline manual orders?

    Yes, If you have received offline manual order from your customer then you are able to create it from your store Shopify admin and Sales Notification will capture that ordered product(s) automatically and start displaying pop-ups in your store ๐Ÿ™‚

  • I don’t want to show some products in Sales Notification popups. How do I do that?

    Please go to Sales Notification App -> Click on ‘Sales Notification’ menu at left side -> Click on ‘Exclude Products’ tab -> Add a product(s) that you want to disable/exclude from Sales Notification app.

  • I donโ€™t want to show some orders products in Sales Notification pop ups. How do I do that?

    Please go to Sales Notification App -> Click on ‘Sales Notification’ menu at left side -> Click on ‘Exclude Orders’ tab -> Press Delete icon from list of orders that you want to disable/exclude from Sales Notification app(Don’t worry, this process will never delete your orders).

  • Does Sales Notification app require any custom development?

    Nope, Sales Notification app is straightforward. Simply install the app and you can see your sales notifications popups will begin.

  • How to remove the ‘verified by MakeProSimp’ signature on Sales Notifications?

    Adding the signature on the notifications is actually required by the developers for copyright protection. However, you are easily able to remove/disable it by going to Sales Notification App -> Click on ‘Sales Notification’ menu at the left side -> Click on ‘Other Settings’ tab -> Check ‘Remove “verified by MakeProSimp”‘ box -> Press Save button. Please see snapshot at here.

  • How do I cancel my Sales Notification App paid subscription?

    You will need to click on the ‘Select’ button of ‘Free’ plan in Sales Notification App -> Plans page to cancel your paid subscription at anytime.

  • How do I uninstall Sales Notification app?

    Simply remove the app from your Shopify store. All code will be removed.

  • What if we have more questions?

    Well, No Problem just fire email at support@makeprosimp.com with your questions and we will get back to you as soon as possible with answers.