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How to Integrate Shopify Contacts with Notim


Connect Notim with Shopify Contacts to add customers who subscribe to Back in Stock notifications to your Shopify Customers.


When Marketing Consent is enabled, a consent checkbox is displayed on the Back in Stock form. Customers who provide marketing consent can be added to Shopify Customers with their Back in Stock information and relevant tags.



What is Shopify Contacts Integration?


The Shopify Contacts integration allows Notim to add eligible Back in Stock subscribers to Shopify Customers.


When a customer subscribes to a Back in Stock notification and provides Marketing Consent, Notim adds the customer's information to Shopify Customers.


The customer is tagged with:


  • back-in-stock
  • Product name


If the same customer subscribes to Back in Stock notifications for another product, Notim updates the existing Shopify customer instead of creating a duplicate customer record.



How to Connect Shopify Contacts


Step 1: Open Integrations



From the Notim dashboard:


  1. Open Integrations.
  2. Find Shopify Contacts.
  3. Click Connect.



Step 2: Grant Shopify Customer Permissions



After connecting Shopify Contacts, Notim may require permission to access your Shopify customers.


If the Customer permission required message is displayed:


  1. Click Update permissions.
  2. Grant the required access to your Shopify customers.


Once the permission is granted, Notim can access Shopify customer information for Subscriber Management.



Step 3: Click Manage



After granting the required permission:


  1. Return to Integrations.
  2. Find Shopify Contacts.
  3. Click Manage.


This opens the Shopify Contacts settings page.





On the Shopify Contacts settings page:


  1. Enable Marketing Consent.
  2. Save the setting if required.


When Marketing Consent is enabled, a consent checkbox with a label is displayed on the Back in Stock form.



How Shopify Contacts Integration Works


After Shopify Contacts is connected and Marketing Consent is enabled, the integration works as follows:


Step 1: Customer Subscribes



A customer visits an out-of-stock product and subscribes to receive a Back in Stock notification.




The customer enters their contact information and checks the Marketing Consent checkbox.


Step 3: Notim Receives the Information



Notim records the customer's contact information and Back in Stock subscription details.


Step 4: Customer Is Added to Shopify



The customer is added to Shopify Customers.


Step 5: Back in Stock Tags Are Added



Notim adds the relevant tags to the Shopify customer:


  • back-in-stock
  • Product name


Step 6: Existing Customers Are Updated


If the customer already exists in Shopify, Notim updates the existing customer instead of creating a duplicate customer record.


Note: Customers who do not provide Marketing Consent are not inserted into Shopify Customers through this integration.




When Marketing Consent is enabled, a checkbox with a label is displayed on the Back in Stock form.


Customers can select the checkbox to provide marketing consent.


Marketing consent can be collected through:


  • Email
  • SMS
  • Email and SMS



Customize Marketing Consent Text


You can customize the label displayed next to the Marketing Consent checkbox on the Back in Stock form.


Steps


  1. Open Back in Stock.
  2. Go to Settings.
  3. Open Back in Stock Settings.
  4. Go to Signup Form Customization.
  5. Customize the checkbox label text.
  6. Save your changes.



Customize Marketing Consent Text Color


You can also customize the text color of the Marketing Consent checkbox label.


Steps


  1. Open Back in Stock.
  2. Go to Settings.
  3. Open Back in Stock Settings.
  4. Go to Signup Form Customization.
  5. Customize the Text Color of the checkbox label.
  6. Save your changes.


The selected color is applied to the checkbox label displayed on the Back in Stock form.



How Customers Are Added to Shopify


When a customer subscribes to a Back in Stock notification and provides Marketing Consent, Notim adds the customer to Shopify Customers.


The customer record includes the relevant Back in Stock information and tags:


  • back-in-stock
  • Product name



Existing Shopify Customers


If a customer already exists in Shopify and subscribes to Back in Stock for another product, Notim updates the existing Shopify customer.


The new product information is added to the customer's tags.


Notim does not create a new Shopify customer record for the same customer.



Find Customers in Shopify


You can view customers added by Notim from your Shopify Admin.


Go to:


Shopify Admin → Customers


Customers who provide Marketing Consent through the Back in Stock form can be added to your Shopify customer list.



Customer Tags


Notim adds relevant tags to Shopify customer records.


The tags include:


  • back-in-stock
  • Product name


The product name tag helps you identify the product for which the customer subscribed to receive a Back in Stock notification.



Important Notes



When Marketing Consent is enabled, the checkbox and its label are displayed on the Back in Stock form.


If Marketing Consent is disabled, the checkbox is not displayed.


Shopify Customer Permission May Be Required


If Notim displays a Customer permission required message, click Update permissions and grant the required Shopify customer access.



Only customers who provide Marketing Consent are inserted into Shopify Customers through this integration.


Customers who do not provide Marketing Consent are not inserted into Shopify Customers through this integration.



The Marketing Consent checkbox label can be customized from:


Back in Stock → Settings → Back in Stock Settings → Signup Form Customization


Customize the Checkbox Text Color


The checkbox label text color can also be customized from Signup Form Customization.


Existing Customers Are Updated


If the same customer subscribes to another product, Notim updates the existing Shopify customer instead of creating a duplicate customer record.



Summary


The Shopify Contacts Integration connects Notim's Back in Stock subscriber information with Shopify Customers.


To set up the integration:


  1. Connect Shopify Contacts from Integrations.
  2. Grant the required Shopify customer permission.
  3. Click Manage.
  4. Enable Marketing Consent.


Customers who provide Marketing Consent can then be added to Shopify Customers with the back-in-stock and relevant product name tags.


If the same customer subscribes to another product, Notim updates the existing Shopify customer instead of creating a duplicate record.

Updated on: 05/10/2026

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