FAQs – StoreDoctor AI
Find answers to the most commonly asked questions about StoreDoctor AI, including setup, features, billing, and usage.
General Questions
What is StoreDoctor AI?
StoreDoctor AI is an AI-powered app that helps you analyze your Shopify store, identify issues, and improve performance using smart recommendations and automation.
What does StoreDoctor AI do?
- Scans your store for issues and optimization opportunities
- Provides AI-based recommendations
- Helps improve product content, SEO, and conversions
Do I need technical knowledge to use this app?
No, StoreDoctor AI is designed to be user-friendly. You can easily run audits, follow suggestions, and improve your store without technical skills.
Installation & Setup
How do I install StoreDoctor AI?
- Go to the Shopify App Store
- Search for StoreDoctor AI
- Click on Install app
- Log in and complete setup
What happens after installation?
After installing, you’ll be guided through setup. Once completed, you can run your first audit and start using AI features.
Features & Usage
What is a store audit?
A store audit scans your store to detect issues like missing descriptions, images, SEO problems, and more.
What is AI Chat?
AI Chat allows you to ask questions about your store (e.g., sales drop, product issues) and get actionable insights.
What is the AI Copy Generator?
This feature helps you generate content such as product descriptions, banners, FAQs, and urgency text.
Can I fix issues directly from the app?
The app provides recommendations and guidance. You can apply those changes directly to your Shopify store.
Plans & Billing
Plans & Billing
Do I need a plan to use the app?
Yes, you need to select a pricing plan to unlock features like audit, AI recommendations, and AI tools.
What are AI Actions?
AI Actions are the number of times you can use AI features like Chat and Copy Generator within a month.
How many AI Actions do I get?
- Starter: 50 actions/month
- Growth: 300 actions/month
- Pro: 1500 actions/month
Do AI Actions reset every month?
Yes, all AI Actions reset at the start of each billing cycle.
What happens if I run out of AI Actions?
You will need to upgrade your plan or wait until your next billing cycle to continue using AI features.
Troubleshooting
Why can’t I access features?
This usually happens if you haven’t selected a pricing plan yet.
Why is the AI not generating results?
- You may have reached your AI Actions limit
- There could be a temporary delay
- Try refreshing or retrying
Who can I contact for support?
You can reach out via:
- In-app chat
- Email support (support@makeprosimp.com)
Still need help?
If you couldn’t find your answer here, feel free to contact our support team. We’re here to help you get the most out of StoreDoctor AI.
Updated on: 18/05/2026
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