FAQs – StoreDoctor AI

Find answers to the most commonly asked questions about StoreDoctor AI, including setup, features, billing, and usage.

General Questions

• What is StoreDoctor AI?

StoreDoctor AI is an AI-powered app that helps you analyze your Shopify store, identify issues, and improve performance using smart recommendations and automation.

• What does StoreDoctor AI do?

1. Scans your store for issues and optimization opportunities
2. Provides AI-based recommendations
3. Helps improve product content, SEO, and conversions

• Do I need technical knowledge to use this app?

No, StoreDoctor AI is designed to be user-friendly. You can easily run audits, follow suggestions, and improve your store without technical skills.

Installation & Setup

• How do I install StoreDoctor AI?

1. Go to the Shopify App Store
2. Search for StoreDoctor AI
3. Click on Install app
4. Log in and complete setup

• What happens after installation?

After installing, you’ll be guided through setup. Once completed, you can run your first audit and start using AI features.

Features & Usage

• What is a store audit?

A store audit scans your store to detect issues like missing descriptions, images, SEO problems, and more.

• What is AI Chat?

AI Chat allows you to ask questions about your store (e.g., sales drop, product issues) and get actionable insights.

• What is the AI Copy Generator?

This feature helps you generate content such as product descriptions, banners, FAQs, and urgency text.

• Can I fix issues directly from the app?

The app provides recommendations and guidance. You can apply those changes directly to your Shopify store.
Plans & Billing

Plans & Billing

• Do I need a plan to use the app?

Yes, you need to select a pricing plan to unlock features like audit, AI recommendations, and AI tools.

• What are AI Actions?

AI Actions are the number of times you can use AI features like Chat and Copy Generator within a month.

• How many AI Actions do I get?

1. Starter: 50 actions/month
2. Growth: 300 actions/month
3. Pro: 1500 actions/month

• Do AI Actions reset every month?

Yes, all AI Actions reset at the start of each billing cycle.

• What happens if I run out of AI Actions?

You will need to upgrade your plan or wait until your next billing cycle to continue using AI features.

Troubleshooting

• Why can’t I access features?

This usually happens if you haven’t selected a pricing plan yet.

• Why is the AI not generating results?

1. You may have reached your AI Actions limit
2. There could be a temporary delay
3. Try refreshing or retrying

• Who can I contact for support?

You can reach out via:

1. In-app chat
2. Email support (support@makeprosimp.com)

• Still need help?

If you couldn’t find your answer here, feel free to contact our support team at support@makeprosimp.com. We’re here to help you get the most out of StoreDoctor AI.

Updated on: 20/06/2026