FAQs – Notify Me App

What should we do once save email addresses on the email setup page?

We will send you an email whenever we find products below the inventory warning level. But please note we will only notify about the products that go below the inventory warning level after our app is installed.

What is the Inventory Warning Level on the settings page?

Well, we will check the Inventory Warning Level value against your store’s all published product quantity/inventory before sending you an inventory reminder. So reminder email will display all published products that meet EQUAL to warning level and may soon become Out Of Stock with its remaining quantity/inventory if any. E.g. So, if you want to receive a reminder when any published product(s) quantity/inventory reached 10 then you need to put 10 as the Inventory Warning Level value, and we will send you a reminder whenever any published product has quantity/inventory as 10.

What is Additional Inventory Warning Levels By-Products/Variants on the settings page?

Well, By Setting this option you can set up Inventory Warning Levels By Individual Products or Variants. Eg. If one or more products selling faster in your store compare to other products. Then you can set their inventory level to say 10 so you will get little time to fill inventory again in your store and for all other published products will check against global inventory warning level 0 or anything that you set in the settings page.

What is the Change inventory from the email reminder on the settings page?

So Change inventory from email reminder allows you to change your product’s inventory directly from your email inbox. You will see one button called “Update Inventory” in the Email reminder once you enable this option from Notify Me App -> Basic Settings -> Other Settings -> Change Inventory From Email. By clicking the “Update Inventory” button from an Email reminder, you will redirect to our secure page and you will see all Out Of Stock Products list, and it will allow you to change your inventory in bulk.

So shall we receive all the product’s variants notifications as well?

Yes. Whenever your customers will purchase a product from your store, we will check published Products and Variants’ availability at that time so you will be able to receive published Products and Variants notification as and when it goes below to Inventory Warning Level.

Shall we receive a notification if we don’t want to track inventory for some products/variants?

No. You will not receive the notification from us if you don’t want to track some of your published products/variant’s inventory. You simply need to login to your Shopify store and change the option in the Product Management -> Inventory policy from Shopify tracks this product’s inventory to Don’t track inventory and that’s it. The help article is here.

What is the tracking specific Products/Variants inventory only feature?

So we have launched a new feature called track-specific Products/Variants inventory only. So now you can insert only published products/variants whose reminder you want instead of all your store products/variants.

Is there a way to set a specific time each day that we can get the Notify Me email?

No, currently you cannot set the specific time for the day. But you can set the frequency of sending the mail.

Is that possible to remove the add to cart button automatically and also notify me when in the stock button instead since it’s sold out?

No, it is not possible. Because our app works in the background and observes that if any published product goes below your specified inventory warning level, then our app will remind you by sending the notification email to you.

Can I use it for coming soon products? Is there any option the Notify Me app?

No, So sorry but currently no feature available in Notify Me. It will automatically send a notification email to merchants with the mention email addresses of their choice when the merchant store’s published products go below the inventory warning level (Out of Stock).

Do you offer Location-based stock update emails?

We are providing a reminder of the total stock of a particular published product in all locations. A location-specific stock reminder is not possible for any product.

Can I put the Notify Me button on the product page when the product is out-of-stock? And customers to be able to receive a notification when a product gets stock back.

No, the Notify Me app is for the merchants (store owners) not for the customers. It will not work in the front store. It will work in the background. Notify Me will automatically send a notification email to merchants/store owners with the mention of email addresses of their choice when the merchant store’s published products go below the inventory warning level(Out of Stock).

Can I change inventory from an email reminder?

Yes, you can change inventory from email reminder by going to Notify Me app ->Basic Settings -> Other Settings -> Select Change inventory from email? option.

What is Web Push Notification? Is it varying as a different browser?

Web push notifications are notifications that can be sent to a user via desktop web and mobile web. Web push notifications are delivered on a user’s desktop or mobile screen anytime they have their browser open — regardless of whether or not the user is on the website. Yes, the web push notification is varying as display position as in chrome it will display at the bottom of the page whereas in Firefox is display at the top side.

Can I enable Web Push Notification reminders for Out Of Stock products?

Yes, you can enable Web Push Notification reminders for Out Of Stock products by go to Notify Me -> Advanced Settings -> Click on Enable button of Web Push Notification.

Can I change the subject line of the email?

Yes, you can change the subject line of the email by going to Notify Me -> Basic Settings -> Other Settings -> Additional Settings -> Email Subject line.

Can I display a Vendor name in an email?

Yes, you can display the vendor name in the email. For that, you go to the Notify Me app -> Basic Settings -> Select Display Vendor in the email option. But please make sure you have inserted Vendor names when creating products in Shopify Admin. If you haven’t inserted then we will silently hide the vendor in inventory reminder emails.

Can I use both track specific product/variant and global inventory warning levels together?

No, you cannot use both track specific product/variant and global inventory warning level together because the global inventory warning level will check against all published products in your store whereas track specific product/variant will check for only one published product.

After how long time email will send after the product has gone out of stock?

Notify Me app will require a 1-hour maximum to send an inventory reminder email after any published products/variant go below the inventory warning level.

If manually change in product’s inventory then email get sent?

No, notify me will send an email when real order is placed by customers and if the product goes below the inventory warning level then the email will send.

Can I add SKU in the email?

Yes, you can add the SKU to the email. For that you go to the Notify Me app -> Basic Settings -> Other Settings -> Select Display SKU in email? Option.

Can I Manage store inventory stock from the Notify Me app?

Yes, you can manage store inventory stock from the Notify Me app by going to the Notify Me app -> Manage Inventory. In this option, you can manage the different product inventory for stock.

Can I Export a CSV file of inventory stock?

Yes, you can export a CSV file of inventory stock by going to Notify Me -> Manage Inventory -> Export as CSV.

Which types of products Notify Me app will track?

Notify Me app will track only published products from your store.

Do I need to set up anything to receive the emails?

Notify Me app will automatically set up with default settings after you install the app. There are many other settings that you are able to customize if you want.

To receive the emails, you have to specify the email(s) and inventory warning level when you want to receive the notification email.

Can the Notify Me app make website loading speed slow?

No, as we are using Shopify & Cloudflare CDNs (Content Delivery Network) with the new OS 2.0 app extension technology, our apps are as fast as your store and we are using some caching techniques that make it even faster. So, our apps will never slow down your website speed.

Will the Notify Me App make any changes to the theme?

No, The Notify Me app doesn’t make any changes to the theme files.

Are you GDPR-obedient?

Yes. GDPR (The General Data Protection Regulation is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA).) imposes some rules on companies that collect or use personal data. The Notify Me app is not affected by that regulation because it does not process or use any personal data.

Is customer data protected? Do you process customer data?

The Notify Me app does not collect or store any personal data of the customers.

Does the app use cookies?

The app doesn’t use cookies on the storefront.

Is the Notify Me app consider the “Incoming” and/or “Committed” quantity/inventory?

The Notify Me app will consider the “Available” quantity only. The app will not consider the “Incoming” and/or “Committed” quantity/inventory.

What if we have more questions?

Well, No Problem just fire email at support@makeprosimp.com with your questions and we will get back to you as soon as possible with answers.