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# How do the Settings work in the Product Reviews Notification popups?

## For Shopify

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/shopify-product-reviews-templa_txolcd.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/shopify-product-reviews-templa_txolcd.png)

## For Wix

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/wix-product-reviews-template_zquv8h.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/wix-product-reviews-template_zquv8h.png)

## For Shopline

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/shopline-product-reviews-templ_l7v717.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/shopline-product-reviews-templ_l7v717.png)

## Product Reviews Notification Popup

**Product Reviews Notification Popups** showcase recent product reviews on your website, highlighting customer feedback. Even if your website currently lacks sales or orders, these popups create the appearance of an active and trustworthy store, adding valuable social proof.

By displaying the reviews, these popups effectively build trust in your products, encouraging visitors to take action, whether it's adding items to their cart or completing a purchase.

[![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/02-product-reviews-notificatio_gc3bgp.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/02-product-reviews-notificatio_gc3bgp.png)

## Status

[![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/03-product-reviews-notificatio_1qj0y6m.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/03-product-reviews-notificatio_1qj0y6m.png)

To display the Product Reviews Notification popups on your website, ensure that the **ToastiBar App** status and the **Product Reviews Notification** status are enabled. This feature will automatically display notifications for reviews submitted on your products. Whenever a new review is posted, the popup will alert visitors in real-time, showcasing the feedback your products have received.

If you wish to disable these popups for specific devices, simply untick or uncheck the **Desktop Enabled** and/or **Mobile Enabled** checkboxes. This provides the flexibility to tailor the notifications to specific devices.

Always remember to click the **Save** button after making any changes to apply your settings effectively.

## Template

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/product-reviews-notification-s_bb77vv.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/product-reviews-notification-s_bb77vv.png)

In the **ToastiBar App**, you can fully customize the popup message for the **Product Reviews Notification** by editing the template. The app provides several variables to personalize the message, such as `{{ first_name }}` which displays the customer's first name, `{{ last_name }}` which displays the customer's last name, `{{ full_name }}` which displays the customer's full name, `{{ location }}` which shows the customer's location, `{{ product }}` which displays the product name, `{{ product_with_link }}` which shows the product name with a link to the product page, and `{{ review_count }}` which shows the number of stars the product has received.

You can instantly create powerful and high-converting pop-up messages by clicking the “**Generate with AI**” button. This feature uses **AI** to generate dynamic, engaging pop-ups designed to capture attention and drive conversions, all with minimal effort on your part.

You can also add **emojis** to the message as needed (optional), and apply **filters** to the variables if desired (optional). If at any point you wish to reset the message to its default state, simply click the **Reset** button.

Make sure to click the **Save** button after making any changes to ensure your customizations are applied successfully.

### View All Templates:

[![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/05-view-all-languages-template_pmnoys.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/05-view-all-languages-template_pmnoys.png)

The **View All Templates** button will display a list of the templates added for different countries and languages (The language option is available only for Shopify). In this section, you can view the **Country/Language** name, the **Template** associated with it, and the available **Action** options. Under the **Action** column, you have the option to **edit** or **delete** a template.

Additionally, by clicking on the **Add New Template** button, you can create and add a new template for a specific country or language (The language option is available only for Shopify). This allows you to further customize the app’s messaging to match the language preferences of your customers across different regions.

### Add New Template:

[![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/06-add-new-language-template-p_h3zgnr.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/06-add-new-language-template-p_h3zgnr.png)

Whenever you want to use a country/language-specific readymade template, you can easily add it by clicking the **Add New Template** button.

[![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/07-add-new-language-template-p_3pc0em.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/07-add-new-language-template-p_3pc0em.png)

After clicking the button, the app will allow you to select a country/language (The language option is available only for Shopify) from the list. Simply find and select the desired country or language. Once selected, the app will display the readymade template for that specific country/language. You can modify the template as needed, or if you’re satisfied with the default template, you can directly add it by clicking the **Save** button. Once saved, the template will be added to your list, and you’ll be able to view all the templates you've added in the **View All Templates** section.

## Other Settings

[![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/08-product-reviews-notificatio_dhx39v.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/08-product-reviews-notificatio_dhx39v.png)

In the **Product Reviews Notification Popups**, the **Other Settings** allow you to customize the behavior of the review message, rating thresold, and star colors according to your preferences.

1. **Show Written Review:** By enabling this option, the entire review and rating will be displayed in the popup. If the option is disabled, the popup will only show the star rating without the text of the review.
2. **Show Review on Hover:** When this option is selected, the full review and rating will appear in the popup when a user hovers over the popup. By default, only the star rating is visible until the user hovers.
3. **Rating [For Wix & Shopline]:** In this section, you can set the minimum rating threshold to display. By default, the app shows only reviews with a 5-star rating.
4. **Stars Color:** Customize the color of the stars to fit your design by choosing the desired color.

After making any adjustments, be sure to click the **Save** button to apply the changes.