> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.makeprosimp.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do the Online Visitors Notification popups work in the ToastiBar app? ## For Shopify [![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-online-visitors-notificatio_1yn18hc.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-online-visitors-notificatio_1yn18hc.png) ## For Wix [![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/1-online-visitors-notification_5hvag8.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/1-online-visitors-notification_5hvag8.png) ## For Shopline [![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/1-online-visitors-notification_k73c22.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/1-online-visitors-notification_k73c22.png) ## Online Visitors Notification Popup **Online Visitors Notification Popups** display the total number of active visitors on your website in real-time. Even if there are no sales, orders, or cart activity, these popups help create the impression of a busy and engaging store, serving as an additional layer of social proof. Store owners can showcase the number of online visitors the moment someone lands on their website, providing an immediate sense of activity and credibility. These notifications also offer valuable insights into how visitors interact with your site at a granular level, making them especially useful when testing new features or design changes. [![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/02-online-visitors-notificatio_1qn4er.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/02-online-visitors-notificatio_1qn4er.png) ## Status [![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/03-online-visitors-notificatio_19n1wg4.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/03-online-visitors-notificatio_19n1wg4.png) To display the Online Visitors Notification popups on your website, ensure both the **ToastiBar App** status and the **Online Visitors Notification** status are enabled. This will allow the notification to show the total number of online visitors to your store whenever someone visits your website. If you wish to disable these popups for specific devices, simply untick or uncheck the **Desktop Enabled** and/or **Mobile Enabled** checkboxes. This provides the flexibility to tailor the notifications to specific devices. Always remember to click the **Save** button after making any changes to apply your settings effectively. ## Template [![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/04-online-visitors-notificatio_hlhoy3.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/04-online-visitors-notificatio_hlhoy3.png) In the **ToastiBar App**, you can fully customize the popup message for the **Online Visitors Notification** by editing the template. The app offers variable to help you personalize the message. The `{{ count }}` variable represents the number of visitors currently online on your website. You can instantly create powerful and high-converting pop-up messages by clicking the **“Generate with AI”** button. This feature uses **AI** to generate dynamic, engaging pop-ups designed to capture attention and drive conversions, all with minimal effort on your part. Additionally, you can add **emojis** to the message as needed (optional). If at any point you wish to reset the message to its default state, simply click the **Reset** button. Make sure to click the **Save** button after making any changes to ensure your customizations are applied successfully. ### View All Templates [![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/05-view-all-languages-template_qvafsf.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/05-view-all-languages-template_qvafsf.png) The **View All Templates** button will display a list of the templates added for different countries and languages (The language option is available only for Shopify). In this section, you can view the **Country/Language** name, the **Template** associated with it, and the available **Action** options. Under the **Action** column, you have the option to **edit** or **delete** a template. Additionally, by clicking on the **Add New Template** button, you can create and add a new template for a specific country or language (The language option is available only for Shopify). This allows you to further customize the app’s messaging to match the language preferences of your customers across different regions. ### Add New Template [![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/06-add-new-language-template-o_qwacbv.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/06-add-new-language-template-o_qwacbv.png) Whenever you want to use a country/language-specific readymade template, you can easily add it by clicking the **Add New Template** button. [![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/07-add-new-language-template-o_uc8pzo.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/07-add-new-language-template-o_uc8pzo.png) After clicking the button, the app will allow you to select a country/language (The language option is available only for Shopify) from the list. Simply find and select the desired country or language. Once selected, the app will display the readymade template for that specific country/language. You can modify the template as needed, or if you’re satisfied with the default template, you can directly add it by clicking the **Save** button. Once saved, the template will be added to your list, and you’ll be able to view all the templates you've added in the **View All Templates** section. ## Other Settings [![](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/08-online-visitors-notificatio_8eyeu4.png)](https://storage.crisp.chat/users/helpdesk/website/b31a5d0521d31800/08-online-visitors-notificatio_8eyeu4.png) In the **Online Visitors Notification Popups**, the **Other Settings** allow you to customize the behavior of the popup and icon colors according to your preferences. There are two main options: 1. **Hide if the number of visitors is less than:** You can set a specific number here. Once the number of visitors drops below the specified value, the Online Visitors Notification popup will automatically be hidden. 2. **Icon color:** In this option, you can choose the color of the icon that blinks in the popup. Customize the color to suit your website's design. After making any adjustments, be sure to click the **Save** button to apply the changes.