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# How do Exclude Orders work with the Sales Notification popups?

The Exclude Orders feature in ToastiBar allows you to hide specific order pop-ups from being displayed on your store. It helps you manage the order activity shown to visitors and display only the order pop-ups you want customers to see.

👉 Simply put:
**Exclude Order = Hide specific order pop-ups from being displayed on your store.**

## How to Exclude an Order (Hide Popup)

### Step 1: Open the Exclude Orders Page

#### Shopify

1. Open the ToastiBar app and go to the Exclude Orders page.

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-shopify-open-the-exclude-or_awlkgg.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-shopify-open-the-exclude-or_awlkgg.png)

#### Wix

2. Open the ToastiBar app and go to the Exclude Orders page.

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-wix-open-the-exclude-orders_6whoi7.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-wix-open-the-exclude-orders_6whoi7.png)

#### Shopline

3. Open the ToastiBar app and go to the Exclude Orders page.

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-shopline-open-the-exclude-o_18kfp7y.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/01-shopline-open-the-exclude-o_18kfp7y.png)

### Step 2: Click the Exclude Order Button

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/02-click-the-exclude-order-but_1xz9hoi.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/02-click-the-exclude-order-but_1xz9hoi.png)

### Step 3: Select the Order

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/03-select-the-order_bs2wlx.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/03-select-the-order_bs2wlx.png)

### Step 4: Click the Exclude Button

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/04-click-the-exclude-button_14w7fk0.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/04-click-the-exclude-button_14w7fk0.png)

The order pop-ups will be hidden within a few seconds after being excluded. Due to CDN caching, changes may take a short time to appear on your store.

## How to Show an Excluded Order (Re-include)

### Step 1: Open the Excluded Orders Page

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/05-open-the-excluded-orders-pa_183sxoz.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/05-open-the-excluded-orders-pa_183sxoz.png)

### Step 2: Click the Delete Button

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/06-click-the-delete-button_32unuh.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/3/1/a/b31a5d0521d31800/06-click-the-delete-button_32unuh.png)

The order will be removed from the excluded list, and its pop-ups will start appearing again.

## Important Notes

* This feature only controls pop-up visibility.
* Orders are not deleted from your store.
* You can hide or show order pop-ups at any time.
* Changes may take a few seconds to appear due to CDN caching.

## Summary

The Exclude Orders feature helps you control which order pop-ups are displayed on your store. You can easily hide unwanted order pop-ups and make them visible again whenever needed.